Resolved -
This incident has been resolved.
Nov 1, 07:37 UTC
Update -
This incident has been resolved.
Nov 1, 07:36 UTC
Update -
Our teams continue to monitor the recovery. We are still focused on clearing the remaining backlog for Vulnerability Management (VM) scan results, scans generation is functioning normally, but may experience lag in updated results until our reporting queues fully recover.
Nov 1, 01:31 UTC
Monitoring -
Our teams continue to monitor the recovery. The reporting queue is steadily draining, and the Scan Results API is also improving.
While scan result generation is functioning normally, persistence operations remain delayed, so customers may still experience lag in updated scan results until the backlog is fully cleared.
Oct 31, 10:44 UTC
Update -
System performance has improved, but we are still observing partial impact in specific areas of Vulnerability Management (VM).
Customers in this region may experience errors or incomplete information when accessing:
The Pipeline Results page
Scan result details within the User Interface
The Public API endpoints for scan result details
Scans continue to run normally, and no data loss has occurred. Our team is monitoring ongoing processing of new result batches and will provide an update once full stability is confirmed.
Oct 31, 00:17 UTC
Update -
System performance has been steadily improving following the mitigation actions implemented earlier today. The backlog of pending Vulnerability Management (VM) scan results is being processed, and visibility in the UI, APIs, and alerts is gradually returning to normal levels.
We continue to monitor progress closely to ensure full recovery before marking the incident as resolved. No data loss has occurred, and other product areas remain unaffected.
Oct 30, 22:03 UTC
Update -
We identified performance degradation affecting the publishing of Vulnerability Management (VM) scan results. Customers in this region may have experienced delays in seeing scan results reflected in the UI, APIs, and alerts.
Mitigation actions have been implemented, and the situation is gradually improving. Scans continue to run as expected, and no data loss is anticipated. Other product areas remain unaffected while we continue to monitor system stability.
Oct 30, 20:05 UTC
Identified -
Customers in this region may experience delays in Vulnerability Management (VM) scan results appearing in the UI, APIs, and alerts. Scans are still running; no data loss is expected. Other product areas remain unaffected.
Oct 30, 16:44 UTC