Resolved -
This incident has been resolved.
Jul 9, 15:08 UTC
Update -
We're still processing the backlog of pending messages in data system, but making good progress. We expect the queue to be fully drained within a small number of hours.
Jul 8, 20:37 UTC
Monitoring -
The data platform service has been restored and read and write queries have been enabled. All features are now functional. We are now actively processing scans in the backlog and expect this process to complete within a small number of hours. At that point, we expect the data to be current. We are actively monitoring our services to ensure stability and full functionality.
Jul 8, 17:08 UTC
Identified -
The issue has been identified as originating from the vendor side, and we are actively working with them to restore the service.
Jul 8, 16:20 UTC
Investigating -
We're currently experiencing an outage in our data platform service in EU1 and are working with our external vendor to resolve it. As a result, the following features are unavailable:
Inventory
- Graph Search
- Compliance Reports
- Risk
We're working to restore service as quickly as possible and will provide updates as we learn more.
Jul 7, 23:09 UTC