Sysdig Cloud Platform and Data ingestion degradation

Incident Report for Sysdig EU-Central-1

Resolved

This incident has been resolved.
Posted Jul 09, 2025 - 15:08 UTC

Update

We're still processing the backlog of pending messages in data system, but making good progress. We expect the queue to be fully drained within a small number of hours.
Posted Jul 08, 2025 - 20:37 UTC

Monitoring

The data platform service has been restored and read and write queries have been enabled. All features are now functional. We are now actively processing scans in the backlog and expect this process to complete within a small number of hours. At that point, we expect the data to be current. We are actively monitoring our services to ensure stability and full functionality.
Posted Jul 08, 2025 - 17:08 UTC

Identified

The issue has been identified as originating from the vendor side, and we are actively working with them to restore the service.
Posted Jul 08, 2025 - 16:20 UTC

Investigating

We're currently experiencing an outage in our data platform service in EU1 and are working with our external vendor to resolve it. As a result, the following features are unavailable:
Inventory
- Graph Search
- Compliance Reports
- Risk
We're working to restore service as quickly as possible and will provide updates as we learn more.
Posted Jul 07, 2025 - 23:09 UTC
This incident affected: Sysdig Secure and Sysdig Data Ingestion.