Vulnerability Management Scannig results are delayed

Incident Report for Sysdig EU-Central-1

Resolved

This incident has been resolved.
Posted Nov 01, 2025 - 07:37 UTC

Update

This incident has been resolved.
Posted Nov 01, 2025 - 07:36 UTC

Update

Our teams continue to monitor the recovery. We are still focused on clearing the remaining backlog for Vulnerability Management (VM) scan results, scans generation is functioning normally, but may experience lag in updated results until our reporting queues fully recover.
Posted Nov 01, 2025 - 01:31 UTC

Monitoring

Our teams continue to monitor the recovery. The reporting queue is steadily draining, and the Scan Results API is also improving.
While scan result generation is functioning normally, persistence operations remain delayed, so customers may still experience lag in updated scan results until the backlog is fully cleared.
Posted Oct 31, 2025 - 10:44 UTC

Update

System performance has improved, but we are still observing partial impact in specific areas of Vulnerability Management (VM).
Customers in this region may experience errors or incomplete information when accessing:

The Pipeline Results page
Scan result details within the User Interface
The Public API endpoints for scan result details

Scans continue to run normally, and no data loss has occurred. Our team is monitoring ongoing processing of new result batches and will provide an update once full stability is confirmed.
Posted Oct 31, 2025 - 00:17 UTC

Update

System performance has been steadily improving following the mitigation actions implemented earlier today. The backlog of pending Vulnerability Management (VM) scan results is being processed, and visibility in the UI, APIs, and alerts is gradually returning to normal levels.

We continue to monitor progress closely to ensure full recovery before marking the incident as resolved. No data loss has occurred, and other product areas remain unaffected.
Posted Oct 30, 2025 - 22:03 UTC

Update

We identified performance degradation affecting the publishing of Vulnerability Management (VM) scan results. Customers in this region may have experienced delays in seeing scan results reflected in the UI, APIs, and alerts.

Mitigation actions have been implemented, and the situation is gradually improving. Scans continue to run as expected, and no data loss is anticipated. Other product areas remain unaffected while we continue to monitor system stability.
Posted Oct 30, 2025 - 20:05 UTC

Identified

Customers in this region may experience delays in Vulnerability Management (VM) scan results appearing in the UI, APIs, and alerts. Scans are still running; no data loss is expected. Other product areas remain unaffected.
Posted Oct 30, 2025 - 16:44 UTC
This incident affected: Sysdig Secure.